Privacy Policy | IBR TrustMark

Privacy Policy

Effective Date: June 2026

Welcome to IBR TrustMark ("IBR TrustMark", "we", "our", or "us"). We are committed to protecting the privacy and security of the information shared by users, businesses, members, visitors, and partners through our website, https://ibr-trustmark.com ("Website").

By accessing or using our Website and services, you agree to the collection, use, storage, and disclosure of information in accordance with this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect personal information including but not limited to:
1. Full Name
2. Email Address
3. Mobile Number
4. Business Name
5. Designation
6. Address
7. Identity Verification Documents
8. Company Registration Details
9. GST Details
10. TrustMark Application Information
11. Communication Records

b) Non-Personal Information

We may automatically collect:
1. IP Address
2. Browser Type
3. Device Information
4. Operating System
5. Website Usage Statistics
6. Referral Sources
7. Cookies and Tracking Data

2. How We Use Your Information

We use collected information for the following purposes:
1. Processing TrustMark applications.
2. Verifying business credentials and authenticity.
3. Conducting due diligence and compliance checks.
4. Providing certification and trust-related services.
5. Communicating updates, notices, and service information.
6. Improving website functionality and user experience.
7. Preventing fraud, abuse, and unauthorized activities.
8. Complying with legal and regulatory obligations.

3. Verification and Due Diligence

As part of the TrustMark certification process, applicants may be required to provide business and identity-related information. Such information may be reviewed, validated, and verified through publicly available records, government databases, authorized agencies, or information provided by the applicant.

Submission of information does not guarantee approval of certification.

4. Information Sharing

We do not sell, rent, or trade personal information.
Information may be shared only:
1. With verification partners and service providers engaged for certification processes.
2. With regulatory authorities when legally required.
3. To comply with court orders, legal proceedings, or government requests.
4. To protect the rights, property, security, or integrity of IBR TrustMark and its users.
5. During mergers, acquisitions, restructuring, or transfer of business assets.

All third-party service providers are required to maintain confidentiality and data protection standards.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:
1. Improve website functionality.
2. Remember user preferences.
3. Analyze website traffic.
4. Enhance user experience.
Users may disable cookies through browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect information from:
1. Unauthorized access
2. Alteration
3. Disclosure
4. Misuse
5. Loss or destruction

While we strive to protect information, no electronic transmission or storage system can be guaranteed as completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:
1. Fulfill the purposes outlined in this Policy.
2. Maintain certification records.
3. Comply with legal, regulatory, and contractual obligations.
4. Resolve disputes and enforce agreements.

Upon expiry of retention requirements, information may be securely deleted or anonymized.

8. User Rights

Subject to applicable laws, users may have the right to:
1. Access their personal information.
2. Request correction of inaccurate information.
3. Request deletion of personal information.
4. Withdraw consent where applicable.
5. Object to certain processing activities.

Requests may be submitted through the contact details provided below.

9. Third-Party Links

The Website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites independently.

10. Children's Privacy

Our services are intended for individuals above the age of 18 years and for legally registered businesses. We do not knowingly collect personal information from children.

11. International Data Transfers

Where necessary, information may be processed or stored in locations outside the user's jurisdiction, subject to appropriate safeguards and applicable laws.

12. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Policy.

13. Contact Us

For questions, concerns, requests, or complaints regarding this Privacy Policy or data practices, please contact:
IBR TrustMark
Website: https://ibr-trustmark.com
Email: support@ibr-trustmark.com

14. Consent

By accessing, browsing, registering, applying for certification, or using any services offered through the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and processing of your information as described herein.

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